Privacy Policy
Effective Date: February 13, 2026 | Last Updated: February 13, 2026Derrick Lamont Williams Estate Trucking LLC ("Company," "we," "us," or "our") operates the FleetCommand Pro platform and related transportation services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website at derricktransport.com, our software-as-a-service platform, mobile applications, and related services (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide Directly
When you register for an account, use our Services, or contact us, we may collect the following categories of personal information:
- Identity Information: Full name, date of birth, driver's license number, commercial driver's license (CDL) details, Social Security Number (for tax and compliance reporting as required by law), and government-issued identification
- Contact Information: Email address, telephone number, mailing address, and emergency contact details
- Business Information: Company name, DOT number, MC number, USDOT registration, EIN/Tax ID, insurance policy details, bonding information, operating authority documentation, and business formation documents
- Financial Information: Bank account numbers, routing numbers, payment card details, billing addresses, factoring company information, and payroll data
- Employment and Driver Information: Employment history, driving records, drug and alcohol testing results (as required by FMCSA regulations), medical examination certificates, hours-of-service records, and qualification files
- Vehicle and Equipment Information: VIN numbers, license plate numbers, registration details, inspection records, maintenance logs, and title documentation
- Load and Shipment Information: Shipper and consignee details, bill of lading data, freight descriptions, commodity types, weight certifications, and delivery documentation
- Communications: Records of correspondence, support tickets, phone calls, and chat messages you exchange with us
1.2 Information Collected Automatically
When you access or use our Services, we automatically collect certain information, including:
- Device and Browser Information: IP address, device type, operating system, browser type and version, device identifiers, and language preferences
- Usage Data: Pages viewed, features accessed, click patterns, search queries, session duration, and referral URLs
- Location Data: GPS coordinates (from mobile devices or ELD integrations with your consent), approximate location derived from IP address, and route history
- Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and similar technologies to collect information about your interactions with our Services. See Section 8 for more details.
- ELD and Telematics Data: If you connect electronic logging devices or telematics systems to our platform, we collect hours-of-service data, engine diagnostics, speed records, harsh braking/acceleration events, idle time, and fuel consumption data
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- FMCSA Safety Measurement System (SMS) data and SAFER system records
- Insurance providers and brokers
- Background check and pre-employment screening services
- Credit reporting agencies (for business credit assessments)
- Load boards and freight matching platforms
- ELD and telematics hardware providers
- Payment processors and factoring companies
- Public records and government databases
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Service Delivery and Operations
- To provide, maintain, and improve our transportation management software and logistics services
- To process and manage freight shipments, dispatch operations, and fleet management functions
- To facilitate invoicing, payments, collections, and financial reconciliation
- To generate reports, analytics, and business intelligence for your operations
- To maintain driver qualification files and compliance records as required by 49 CFR Parts 382, 383, 387, and 391
- To manage electronic logging device data and hours-of-service compliance per 49 CFR Part 395
2.2 Regulatory Compliance
- To comply with Federal Motor Carrier Safety Administration (FMCSA) regulations
- To comply with Department of Transportation (DOT) requirements
- To meet Occupational Safety and Health Administration (OSHA) recordkeeping requirements
- To comply with IRS tax reporting obligations (Forms 1099, W-2, etc.)
- To satisfy state Department of Motor Vehicles and Public Utilities Commission requirements in all applicable jurisdictions
- To comply with the Unified Carrier Registration (UCR) Agreement
- To meet International Fuel Tax Agreement (IFTA) and International Registration Plan (IRP) requirements
2.3 Communication and Support
- To respond to inquiries, support requests, and service-related communications
- To send transactional notifications (load confirmations, delivery updates, payment receipts)
- To provide service alerts, system updates, and maintenance notifications
- To send marketing and promotional communications (with your consent, where required by law)
2.4 Security and Fraud Prevention
- To detect, prevent, and investigate fraud, cargo theft, identity theft, and other illegal activities
- To enforce our Terms of Service and protect our rights and the rights of our users
- To verify user identity and prevent unauthorized access to accounts
2.5 Product Improvement and Analytics
- To analyze usage patterns and improve the performance, functionality, and user experience of our platform
- To develop new features, products, and services
- To conduct research, surveys, and market analysis
3. Legal Bases for Processing
We process your personal information under the following legal bases:
- Contract Performance: Processing necessary to provide our Services as described in our Terms of Service
- Legal Obligation: Processing required to comply with federal, state, and local laws and regulations, including DOT/FMCSA requirements
- Legitimate Interests: Processing necessary for our legitimate business interests (fraud prevention, security, service improvement) where such interests are not overridden by your rights
- Consent: Processing based on your explicit consent, which you may withdraw at any time
4. How We Share Your Information
We may share your information with the following categories of recipients:
4.1 Service Providers and Business Partners
- Cloud hosting and infrastructure providers (for data storage and processing)
- Payment processors and financial institutions
- Customer support platforms and communication tools
- Analytics and monitoring services
- Background check and screening vendors
- Insurance companies, brokers, and underwriters
- Freight factoring companies
4.2 Transportation Industry Participants
- Shippers and receivers (as necessary to fulfill load obligations)
- Freight brokers and third-party logistics providers
- Other carriers (for interline and relay shipments)
- Load board operators and freight matching services
- Lumper services, detention facilities, and warehouse operators
4.3 Government and Regulatory Bodies
- FMCSA, DOT, and state DOT agencies
- Internal Revenue Service (IRS) and state tax authorities
- Law enforcement agencies (in response to lawful requests, subpoenas, or court orders)
- State Public Utilities Commissions and transportation regulatory agencies
- Customs and Border Protection (for cross-border shipments)
4.4 Professional Advisors
- Legal counsel, auditors, and accountants
- Insurance adjusters and claims investigators
- Consultants engaged to assist with compliance or business operations
4.5 Business Transfers
If we are involved in a merger, acquisition, asset sale, bankruptcy proceeding, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such transfer and any choices you may have regarding your information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
- Active Account Data: For the duration of your account and a reasonable period thereafter
- Driver Qualification Files: For the duration of employment plus three (3) years after termination, as required by 49 CFR 391.51
- Hours-of-Service Records: Six (6) months from date of receipt, as required by 49 CFR 395.8
- Drug and Alcohol Testing Records: One (1) to five (5) years depending on record type, as required by 49 CFR Part 382
- Accident Records: Three (3) years from date of accident, as required by 49 CFR 390.15
- Financial and Tax Records: Seven (7) years as required by IRS regulations
- Vehicle Inspection and Maintenance Records: One (1) year and for the period the vehicle is under the carrier's control, as required by 49 CFR 396.3
- Insurance Records: Three (3) years after policy expiration
After the applicable retention period expires, we will securely delete or anonymize your personal information unless a longer retention period is required by law or for the establishment, exercise, or defense of legal claims.
6. Data Security
We implement and maintain administrative, technical, and physical safeguards designed to protect your personal information, including:
- Encryption of data in transit (TLS 1.2 or higher) and at rest (AES-256)
- Multi-factor authentication for account access
- Role-based access controls and least-privilege principles
- Regular security assessments, penetration testing, and vulnerability scanning
- Employee training on data privacy and information security practices
- Incident response procedures for data breaches
- Physical security controls for data center facilities
- Automatic session timeouts and account lockout mechanisms
While we use commercially reasonable efforts to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
7. Your Rights and Choices
Depending on your state of residence, you may have the following rights regarding your personal information:
7.1 Rights Under State Privacy Laws
Residents of California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), Oregon (OCPA), Montana (MCDPA), Iowa (ICDPA), Indiana (INPA), Tennessee (TIPA), Delaware (DPDPA), New Hampshire (SB 255), New Jersey (SB 332), Nebraska (NDPA), Minnesota (MCDPA), Maryland (MODPA), Kentucky (KCDPA), and other states with consumer privacy legislation may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information, subject to exceptions for legal and regulatory requirements (including DOT/FMCSA record retention mandates)
- Portability: Receive your personal information in a structured, commonly used, machine-readable format
- Opt-Out of Sale/Sharing: Direct us not to sell or share your personal information for targeted advertising purposes
- Non-Discrimination: Exercise your privacy rights without discrimination in the quality or pricing of services
- Limit Use of Sensitive Data: Request that we limit our use or disclosure of sensitive personal information to specified purposes
7.2 How to Exercise Your Rights
To exercise any of the above rights, you may:
- Email us at: privacy@derricktransport.com
- Write to us at: Derrick Lamont Williams Estate Trucking LLC, 8427 West Glendale Avenue, Glendale, AZ 85305
We will respond to verified requests within the timeframes required by applicable law (generally 45 days, with a possible 45-day extension for complex requests). We may need to verify your identity before processing your request, which may involve matching identifying information you provide with information we already maintain.
7.3 Authorized Agents
You may designate an authorized agent to submit a request on your behalf. Authorized agents must provide proof of written authorization or a power of attorney. We may still require direct verification of your identity.
7.4 Appeals
If we deny your privacy request in whole or in part, you may appeal our decision by contacting us at privacy@derricktransport.com with the subject line "Privacy Appeal." We will respond to appeals within the timeframe required by your state's law.
8. Cookies and Tracking Technologies
We use the following types of cookies and similar technologies:
- Strictly Necessary Cookies: Required for the operation of our website and platform (authentication, security, load balancing)
- Functional Cookies: Enable enhanced functionality and personalization (language preferences, saved settings)
- Analytics Cookies: Help us understand how visitors interact with our website using privacy-respecting analytics tools
- Marketing Cookies: Used to deliver relevant advertisements (only with your consent, where required)
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Services.
Do Not Track: We honor "Do Not Track" signals transmitted by web browsers. When we detect a Do Not Track signal, we disable non-essential tracking for that session.
Global Privacy Control (GPC): We recognize and process Global Privacy Control signals as a valid opt-out request for the sale and sharing of personal information, as required by applicable state laws.
9. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately at privacy@derricktransport.com, and we will promptly delete such information.
10. International Data Transfers
Our Services are operated within the United States. If you access our Services from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using our Services, you consent to the transfer of your information to the United States.
11. California-Specific Disclosures (CCPA/CPRA)
11.1 Categories of Personal Information Collected
In the preceding twelve (12) months, we have collected the following categories of personal information as defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act:
- Identifiers (name, email, phone, SSN, driver's license, DOT/MC numbers)
- Personal information categories listed in Cal. Civ. Code 1798.80(e)
- Protected classification characteristics (age, for CDL compliance)
- Commercial information (transaction records, freight and load data)
- Internet or network activity (browsing history, platform usage data)
- Geolocation data (GPS from mobile apps and ELD integrations)
- Professional or employment-related information (driver qualifications, employment history)
- Sensitive personal information (SSN, driver's license number, precise geolocation, health-related data from DOT medical certificates)
11.2 Sale and Sharing of Personal Information
We do not sell your personal information for monetary consideration. We do not share your personal information for cross-context behavioral advertising. We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age.
11.3 Financial Incentive Programs
We do not offer financial incentive programs that require disclosure under the CCPA/CPRA.
12. Nevada Residents
If you are a Nevada resident, you have the right to opt out of the sale of certain personal information to third parties. We do not currently sell personal information as defined under Nevada Revised Statutes Chapter 603A. To submit an opt-out request, contact us at privacy@derricktransport.com.
13. Third-Party Links
Our Services may contain links to third-party websites, services, and applications (including load boards, freight marketplaces, and regulatory portals). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Provide a prominent notice on our website or within our platform
- Send you an email notification if the changes materially affect how we handle your personal information
Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
15. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:
Derrick Lamont Williams Estate Trucking LLC
8427 West Glendale Avenue
Glendale, AZ 85305
Email: privacy@derricktransport.com
If you are not satisfied with our response to your concern, you may have the right to lodge a complaint with your state's Attorney General or relevant data protection authority.