Scheduled maintenance window for database index optimization and query performance improvements. All services remained available with less than 200ms added latency during the 45-minute window. Migration completed ahead of schedule. No user impact reported.
ResolvedElevated API Latency - GPS Tracking Service
Feb 8, 2026 - 11:42 AM MST
Duration: 23 minutes Impact: GPS position updates delayed by 15-30 seconds for approximately 340 active vehicles. Dispatch board and load tracking unaffected. Root cause: Upstream GPS data provider experienced a brief capacity issue during peak hours. Automatic failover to secondary provider resolved the issue. Additional capacity headroom added to prevent recurrence.
ResolvedIntermittent Invoice PDF Generation Delays
Feb 3, 2026 - 3:15 PM MST
Duration: 12 minutes Impact: PDF invoice generation requests queued for 8-15 seconds longer than normal. No invoices were lost. All queued invoices were delivered successfully after the issue was resolved. Root cause: Memory spike on the document rendering service due to batch processing of 2,400+ invoices simultaneously. Auto-scaling added an additional rendering node within 3 minutes.
Updated ELD data ingestion pipeline to support firmware version 4.2.x from KeepTruckin/Motive devices and firmware 3.8.x from Samsara units. Zero downtime deployment. All existing integrations continued to function normally during the update.
ResolvedSlow Load Board Search Results
Jan 22, 2026 - 9:30 AM MST
Duration: 8 minutes Impact: Load search queries took 3-5 seconds instead of the usual sub-second response. No data loss. Root cause: Search index rebuild triggered during peak hours. Scheduling policy updated to restrict rebuilds to off-peak windows (1:00 AM - 4:00 AM MST).
ResolvedAuthentication Service - Elevated Error Rate
Jan 15, 2026 - 7:18 AM MST
Duration: 18 minutes Impact: Approximately 2.3% of login attempts received a 503 error. Users who were already logged in were not affected. Retry after 30 seconds was successful for all impacted users. Root cause: Rate limiting threshold misconfiguration during a security update deployment. Configuration was rolled back within 4 minutes of detection, followed by a corrected deployment.
Logistics & Trucking Glossary
50 terms every trucker and fleet operator should know. Understanding these helps you read bills of lading, communicate with brokers, and navigate 3PL relationships. Click any term for a detailed explanation.
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Click any card to expand the full definition, real-world example, and related terms